Facts
About BizzSetu: key facts
BizzSetu is an India-first, multi-tenant SaaS CRM for small and mid-sized businesses. It covers leads, calls and follow-ups with an Android app, WhatsApp, quotations, GST invoices, a double-entry ledger with Tally Prime and Zoho Books export, inventory and purchase orders, HRMS, payroll, attendance and support tickets. Modules are sold separately or together as the Full CRM bundle, and the app works in English, Hindi and Hinglish.
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Facts at a glance
| Fact | Value |
|---|---|
| Product name | BizzSetu |
| Category | Business CRM software (SaaS) with HRMS, payroll, GST invoicing, accounting and inventory |
| Website | https://bizzsetu.in |
| Made for | Small and mid-sized businesses in India |
| Delivery | Web application, plus an Android mobile app for callers and field staff |
| Tenancy | Multi-tenant: each company has its own workspace and signs in with a workspace ID |
| Languages | English, Hindi and Hinglish, chosen per user |
| How it is sold | Modules sold separately, or all together as the Full CRM bundle; monthly or yearly |
| Prices | Shown on the pricing page and at signup, in Indian rupees |
| Free trial | Yes, from the signup page |
| Payments | Online from the billing page, with optional auto-pay for renewals |
| Call recording | Not offered. The mobile app syncs the call log only |
| GST | GST tax invoices with per-line rates, credit notes, GSTR-1 JSON, a GSTR-3B summary and an ITC ledger |
| e-Invoice and e-way bill | Not generated by BizzSetu |
| Accounting export | Tally Prime XML and Zoho Books CSV (file export, not a live sync) |
| Payroll | PF, ESI, professional tax by state, loss of pay and a TDS estimate; payslip PDFs |
| Support | By email: [email protected] |
| Office | Office 62A, Sector 63, Noida, Uttar Pradesh, India |
What BizzSetu does
- Tracks leads, calls, follow-ups and quotations, on web and an Android app.
- Links each employee's WhatsApp and keeps chats on the lead.
- Creates GST tax invoices and credit notes with per-line rates and part payments.
- Keeps double-entry books and prepares GSTR-1 JSON, a GSTR-3B summary and an ITC ledger.
- Exports the ledger for Tally Prime (XML) and Zoho Books (CSV).
- Manages stock, purchase orders, serial units, warranty and field tools.
- Runs attendance, leave and payroll with PF, ESI, professional tax and a TDS estimate.
- Handles support tickets with SLA due times.
- Works in English, Hindi and Hinglish.
What BizzSetu does not do
BizzSetu does not:
- Record phone calls.
- Generate e-invoices (IRN) or e-way bills.
- File GST, TDS, PF or ESI returns. It prepares the data for you or your CA.
- Sync live with Tally or Zoho Books. The export is a file.
- Offer languages other than English, Hindi and Hinglish today.
Modules
- Leads & Sales CRMLeads, pipeline, follow-ups, demos, call logs, site surveys, quotations, contracts, lead WhatsApp and sales analytics.
- Invoices & CollectionsGST invoices, payments, receipts, credit notes and receivables ageing.
- Accounting & ExpensesChart of accounts, journal, banks and reconciliation, bills and payables, TDS, fixed assets, expenses and profit and loss. Needs Invoices.
- HR SuiteAttendance, leave, holidays, goals, tasks, check-ins, work log, org chart, employee records, skills, departments and branches.
- PayrollSalary profiles, monthly payroll runs and payslips. Needs the HR Suite.
- Support Tickets & SLACustomer support tickets, SLA due tracking and breach alerts.
- Knowledge BaseInternal SOP and FAQ articles.
- Inventory & PurchasingStock levels, product variants, serial-tracked units, GST purchase orders and purchase and sales registers. Works on its own.
- Warranty TrackingWarranty status and expiry on sold serial-tracked units. Needs Inventory.
- Field Engineer Tool KitTools checked out to engineers and back in, with slips and overdue alerts. Needs Inventory.
- Live Employee Location TrackingLocation pings from the mobile app, shown on a map.
- AI Agent ReportsCEO, Sales Manager, HR, Support and Finance briefs.
- AI Company Memory (Q&A)Question-and-answer search over the Knowledge Base and lead history. Needs the Knowledge Base.
- AI WhatsApp Outreach & Auto-ReplyRe-engagement messages to cold leads and automatic answers on WhatsApp. Needs the Sales CRM.
- Bulk Email Tool (add-on)Email campaigns from your own SMTP profiles. Needs a licence key.
Short answers
- What is BizzSetu?
- BizzSetu is an India-first, multi-tenant SaaS CRM for small and mid-sized businesses. It covers leads, calls and follow-ups with an Android app, WhatsApp, quotations, GST invoices, a double-entry ledger with Tally Prime and Zoho Books export, inventory and purchase orders, HRMS, payroll, attendance and support tickets. Modules are sold separately or together as the Full CRM bundle, and the app works in English, Hindi and Hinglish.
- Who makes BizzSetu?
- BizzSetu is made by the BizzSetu team, based at Office 62A, Sector 63, Noida, Uttar Pradesh, India. Contact: [email protected].
- Who is BizzSetu for?
- Small and mid-sized businesses in India: calling and sales teams, traders and distributors, service and field-service businesses, and their HR and accounts staff.
- How is BizzSetu priced?
- Modules are sold separately or all together as the Full CRM bundle, billed monthly or yearly in rupees. Current prices are on the pricing page and at signup.
- Does BizzSetu have a mobile app?
- Yes, an Android app with a dialer, call log and SMS sync, direct messages, attendance and location pings.
- Does BizzSetu record calls?
- No. It syncs the call log only.
This site publishes no customer counts, ratings or testimonials. For anything not listed here, ask at [email protected]. See also the glossary, the Help Center and the changelog.
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